Case Study 1: Internet shop
This customer was initially looking for small business software that
would speed up and simplify administering their Isle of Wight based
mail order company.
A routine part of their ecommerce business involves downloading the daily sales
list, printing despatch notes, printing a proof of posting list and
sending confirmation emails to their customers.
on the amount of sales, it was taking several hours each day just to
print off the orders. Errors were not uncommon due to manual typing,
cutting and pasting. As sales increased, sending the despatch
confirmation emails was becoming a time consuming chore.
A simple program was written to carry out all the repetitive actions
and perform a mail merge. A couple of quick start buttons were added to
the menu bar in Microsoft Excel and Word to control it. The whole
now takes less than 10 minutes.
E-mail to customers is now generated and delivered automatically with
minimum fuss. This is handled by Linux server software installed on a
spare computer. It can also be used for small scale direct marketing if
required. This computer is also used for internal email, a file/print
server, backing up and a groupware (calendar etc.)
application - all using free, reliable and secure open source
software - ideal for a small business!
The above job has saved this Isle of Wight business several hours every day,
has made order processing more accurate and has streamlined one of the
more tedious parts of the mail order process...
For more information, give us a call or email Chris for an informal chat.
Go to Case Study 2: Primary School