Case Study 3: Mr. X
The mysterious Mr. X is a light computer user - mainly uses his PC for E-mail, general web
surfing and downloading music.
Keeps Windows and his antivirus program updated automatically via
wireless broadband and has scanned it with an (out of date) spyware
Just recently the computer has been running slowly with new menu bars
and pop-up windows appearing in his browser. For the last couple of
days unidentified windows have been appearing on the desktop and the
computer is now almost unusable. Time to call IWPCs for help!
This computer was infected with many different spyware
We installed a spyware and adware checker, then performed a scan. This
reported some 30 odd infections, of which 25 were able to be removed
automatically. The remaining 5 programmes were removed manually by
editing the registry and other system files. The system was then
immunised against many common malware programmes and instructions given
on how to update the scanner and perform future scans.
We then installed an alternative browser
which is much less susceptible to infection (and nicer to use!). A
couple of other minor problems were solved at the same time by
removing some unused hardware and editing the system BIOS
Total time taken?
One and a half hours (no charge for software). The computer is now back
to its old responsive self again.
For more information, give us a call or email Chris
for an informal chat.
to case study 1: Internet business
IOW PC - Isle of Wight ( UK ) computer help for you & your business
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